Drone Manufacturer: DJI
Drone Model: Matrice 210
Country: United States of America
Pilot Qualifications: Licensed or Certificated by Aviation Authority
Pilot Flight Experience: Unknown Hours
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While performing an inspection of a building; a brand new DJI M-210 aircraft suffered a complete loss of power during flight; despite indications that there was sufficient battery time still remaining. The resulting aircraft fell directly to the ground due to the immediate loss of lift with the remote pilot unable to control its subsequent flight path. The small unmanned aircraft was damaged upon impact; with insignificant damage done to the property. The aircraft firmware was updated prior to the flight and new batteries were being used at the time of the incident.
UAV operator reported that the UAV suffered a complete loss of power during flight despite indications of sufficient battery time remaining.